We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

905.727.9449

Affairs of the Heart

It’s time to get your heart pumping for the season…heartworm season! Heartworm is a parasite that is making its way through Canada. So far it is most relevant in Ontario and lower parts of Quebec but these wigglers are moving fast. Heartworms can cause big problems with our furry friends. Signs don’t usually present until the worm load on the heart and lungs press into the later stages of the disease. Once at this stage signs can include, exercise intolerance, persistent coughing, decreased appetite, and weight loss. Since the signs that present for heartworm is so similar to signs for many other diseases, we recommend yearly testing to ensure your dog doesn’t have heartworm. It’s a quick and easy blood test and in a lot of cases, it can be paired with testing for other blood diseases and even wellness bloodwork (to look at organ function).

So what do we mean heartworm season?
This is the time of year (from June to November) we are starting our dogs on parasite prevention! It’s better to prevent than to treat for this little bug. Six months of prevention can come in two forms. A chewable tablet or a topical oil. Be sure to check in with your vet to get set up with your prevention!

Visit the Heartworm Society website for more information.

Written by: Aurora Animal Clinic

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-727-9449. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will call you after the examination and update you on their findings and recommend a treatment plan, if needed. We ask that you pay over the phone with a credit card for your examination and necessary food and medications. We will then return to your vehicle with your pet and prescriptions, if needed.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.

3. We are still OPEN, but please call the clinic for updated hours.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Aurora Animal Clinic