We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

905.727.9449

5 Signs of a Medical Emergency

Sometimes our pets do funny things, they act a little different, and it concerns us (as it should with such fantastic pet parents on the lookout)!

With that said, not every change in behaviour is a medical emergency. Here are five things to look out for when questioning whether or not to bring your pet to a vet.

  1. Bloody vomit or diarrhea – this can be bright red blood (Frank) or dark reddish-black blood (Melena)
  2. Cloudy or Bloodshot eyes
  3. Neurological symptoms: Unbalanced walking, shaking, acute onset back or neck pain
  4. Lethargy – This can be when your pet doesn’t get up when called, isn’t interested in going outside or using their litter box, or is painful or hesitant to move out of bed
  5. Not Eating/Drinking, or drinking more than normal – if your pet hasn’t eaten or drank in 24 hours, it is essential to get to an emergency clinic or contact your vet as soon as possible.

Written by: Aurora Animal Clinic

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Anesthesia Free Dentals: What to Know

Dental disease in pets is an important topic in veterinary medicine and is constantly evolving. We have noticed an increasing amount of interest in the concept of dental cleaning and scaling of a pets’ teeth without the use of anesthesia.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 905-727-9449. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will call you after the examination and update you on their findings and recommend a treatment plan, if needed. We ask that you pay over the phone with a credit card for your examination and necessary food and medications. We will then return to your vehicle with your pet and prescriptions, if needed.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. However, if you're unsure whether your pet needs medical attention, please call us to discuss your situation.

3. We are still OPEN, but please call the clinic for updated hours.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the clinic. Our staff will bring your order to your car. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Aurora Animal Clinic